Course Description

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. If a meeting happens and no minutes exist, did the meeting occur? Of course it did. However, the likelihood that anyone will remember with great accuracy what happened a year, a month, or even a week later is slim to none. Meeting minutes are required at most shareholder meetings and board meetings, and they?re a good idea for many gatherings where no formal requirement exists. The hands-on course provides time to learn and practice skills throughout the session. This course is designed to provide participants with a detailed and up-to-date overview of report and minutes of meeting writing. It covers the basic role of a minute taker; the purpose of minutes, what minutes shall be included and the challenges when documenting during the meeting; the three types of meeting including formal minutes, informal minutes and action minutes; the minute taker?s responsibilities; the meeting chair?s obligations; the requirement from participants in order for a minute taker to produce a quality document; and the minute-takers model.During this interactive course, participants will learn the elements of meeting minutes shall be included; the skills for remaining neutral when documenting discussions; the techniques for ensuring minutes are complete and issued in a timely manner; the listening skills and common listening traps; the clues for identifying what is and isn?t important; the questions minute takers should ask themselves throughout the meeting; the note-taking and documenting skills including the best practices and tips for taking meeting notes and using tried and true minute-taking tactics; recording information on paper versus taking notes electronically; the benefits and drawbacks of each choice; and the various apps that can assist with the process including the tools, templates and industry style guidelines.

link to course overview PDF

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies:

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable:

Certificates	:	Only soft copy certificates will be issued
Training Materials	:	Only soft copy materials will be issued
Training Methodology	:	80% theory, 20% practical
Training Program	:	4 hours per day, from 09:30 to 13:30