COURSE OVERVIEW

 

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using “MS Office” applications. 

This course is designed to provide participants with a complete and up-to-date overview of Team Management Skills. It covers the roles and responsibilities of a team manager; the team dynamics and leadership styles; the effective communication in teams, building trust and relationships and goal setting and performance planning; the fundamentals of business communication and active listening and feedback techniques; the presentation skills, public speaking and communication tools and technologies; the conflict resolution through communication, delegation, empowerment and motivation techniques; the decision-making and problem-solving, time management and productivity; setting performance standards and monitoring team and individual performance; and conducting performance reviews and addressing performance issues. 

 

During this interactive course, participants will learn the coaching and mentoring, emotional intelligence, change management, cross-functional and remote team management; the creative team environment, idea generation, risk-taking and innovation; the ethical leadership and decision-making; the team assessments, developmental goals, action plans for team growth and monitoring progress and adjusting plans; the personal leadership strengths and weaknesses; and setting smart goals for leadership development and creating a personalized development plan.