Course Description

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. This course is designed to provide participants with a detailed and up-to-date overview of improving productivity through quality enhancement and cost reduction. It covers the concept and types of productivity; the total factor of productivity; measuring productivity; the levels at which productivity is measured; the external and internal factors and techniques of productivity improvement; the pareto method, ishikawa fish-bone diagram, six sigma and lean principles; and the non-value-added analysis, the 'focus' method and improving productivity through quality. During this interactive course, participants will learn the quality assurance, quality control, total quality management and quality responsibilities; the change management and continuous improvement; setting-up cost reduction program; the cost reduction opportunities, streamlining the organization and the ESSA method; the smart practices for increasing productivity, cost savings opportunities and barriers to a cost cutting program; and the performance management, KPI, balanced scorecards and benchmarking.

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies:

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable:

Certificates	:	Only soft copy certificates will be issued
Training Materials	:	Only soft copy materials will be issued
Training Methodology	:	80% theory, 20% practical
Training Program	:	4 hours per day, from 09:30 to 13:30