SS1400 : Managing & Motivating Towards Excellence

70% of this course is practical sessions where
participants will be engaged in a series of
interactive small groups, class workshops and
role-plays.
This course is designed to provide participants with
a detailed and up-to-date overview of Managing &
Motivating Towards Excellence. It covers the
management excellence and high performance; the
characteristics of excellence managers and leaders;
the manager’s role in achieving excellence and
leadership styles for high performance; the highperformance
mindset and emotional intelligence for
effective management; building credibility, trust and
respect and employee motivation; and the
motivation theories in the workplace, individual
motivational drives and creating an engaging work
environment.
Further, the course will also discuss the
recognition, rewards and appreciation; the
empowerment and employee ownership; the proper
communication for management excellence, active
listening, effective questioning and providing
constructive performance feedback; coaching
employees towards excellence, setting effective
performance goals and managing
underperformance; the characteristics of highperforming
teams; the team development, building
collaboration and teamwork; and managing conflict
constructively and delegating for development and
results.
During this interactive course, participants will learn to manage diverse teams, create
a culture of excellence, manage change and maintain motivation; the innovation and
continuous improvement, managing stress and maintaining resilience; the relevant
performance indicators, monitoring individual and team performance; using
performance data for management decisions, recognizing achievements and
addressing performance gaps; and the personal management strengths and
development areas, priority leadership behaviors for improvement, individual goals
and action steps and a sustainable commitment to management excellence.