SS1385 : Executive Services & Protocol

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our software tools.
This course is designed to provide participants with a detailed and up-to-date overview of Executive Services and Protocol. It covers the executive services, fundamentals of protocol and professional ethics and confidentiality; the executive communication skills, time management and executive support, personal branding and professional image; the diplomatic and government protocol, order of precedence and executive office administration; the executive meetings, business etiquette and international cultural awareness; and the VIP management principles, official visits and delegation management, event planning and protocol.
During this interactive course, participants will learn the hospitality and guest relations, travel and logistics coordination and security awareness for executive services; the international protocol standards, ceremonial protocol and executive decision support; the crisis management in executive offices, digital executive services and leadership skills for executive professionals; and the strategic executive office management, high-level stakeholder management and developing standard operation procedures (SOPs).
By the end of this course, participants will understand international protocol standards, executive office management, VIP handling, diplomatic etiquette, official event management, communication excellence and executive support best practices.