SS1271 : Emotional Intelligence in Project Management

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our software tools.
This course is designed to provide participants with a detailed and up-to-date overview of Emotional Intelligence in Project Management. It covers the importance of emotional intelligence (EI) and the benefits of EI throughout the project lifecycle; the core components of emotional intelligence and emotional health and physical well-being; the emotional awareness in the project environment, emotional intelligence and project success, self-assessment and personal emotional intelligence development; and the emotional intelligence in project leadership, emotional self-regulation in project management and communication through emotional intelligence.
Further, the course will also discuss the stakeholder engagement using emotional intelligence, emotional intelligence in team collaboration and emotional intelligence techniques in the project environment; the types of emotions affecting project teams, emotional responses during project challenges, positive versus negative emotional states and emotional contagion within teams; and the emotions during project execution, conflict management through emotional intelligence and trust within project teams.
During this interactive course, participants will learn the emotional intelligence during change management and decision-making, self-awareness and emotional resilience; the optimism versus pessimism in project management and motivation, coaching and mentoring with emotional intelligence; the emotional intelligence for high-performance teams, project lifecycle and risk and crisis management; and the emotionally intelligent project culture, practical emotional intelligence tools and techniques and personal and team emotional intelligence action plans.