FM0056 : Certified Accounts Receivable Professional

Course Description

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using ?MS-Excel? application. This course is designed to provide participants with a detailed and up-to-date overview of Accounts Receivable. It covers the importance of accounts receivable management and accounts receivable process; developing and implementing accounts receivable policies and procedures; the credit management, credit evaluation process, credit scoring, credit limits and monitoring credit risk; the invoice components, invoice numbering, invoice creation and issuance process; and the invoice payment and posting. During the interactive course, participants will learn the accounts receivable reporting; the technology and tools for accounts receivable management; the cash application process, deductions management process, dispute resolution process and bad debt management process; the dispute investigation, dispute resolution strategies, debt recovery strategies and customer relationship management (CRM); the key performance indicators (KPIs), days sales outstanding (DSO), collection effectiveness index (CEI) and past due accounts percentage; the risk management, process improvement and team management in accounts receivable; the credit risk, fraud risk, operational risk, lean principles and six sigma; the continuous improvement and performance management; and improving leadership skills, communication skills, decision-making skills and strategic planning skills.

link to course overview PDF

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies:

30 % Lectures
20 % Practical Workshops & Work Presentations
30 % Hands-on Practical Exercises & Case Studies
20 % Simulators (Hardware & Software) & Videos

In an unlikely event, the course instructor may modify the above training methodology for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable:

Certificates	:	Only soft copy certificates will be issued
Training Materials	:	Only soft copy materials will be issued
Training Methodology	:	80% theory, 20% practical
Training Program	:	4 hours per day, from 09:30 to 13:30