RE0165 : Root Cause Analysis & Corrective Action

 This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. 

 This course is designed to provide participants with a detailed and up-to-date overview of Root Cause Analysis & Corrective Action. It covers the difference between symptoms, causes and root causes and the benefits of effective RCA in organizations; the failures, incidents and non-conformities, principles of causation and human factors in incident causation; the systems thinking approach, RCA methodologies and problem statement development; the incident information gathering, interviewing techniques and timeline and event reconstruction; the barrier and control identification, data validation and quality checks; and the 5-Whys technique. 

 During this interactive course, participants will learn the cause-and-effect (fishbone) analysis, fault tree analysis (FTA), change analysis and barrier analysis; the true root causes and the difference between corrective and preventive actions; developing effective corrective actions; the preventive action strategies, action ownership and accountability; the risk assessment of proposed actions and documentation of corrective actions; the RCA report writing, verification of action effectiveness and management review and approval; and the RCA integration into management systems by linking RCA to HSE, quality and reliability systems, integration with audits and inspections, continuous improvement cycles and performance trend analysis.