COURSE OVERVIEW

 This highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using the “MS Excel” application. 

This course is designed to provide participants with a detailed and up-to-date overview of Managing & Organising Account Receivable. It covers the accounts receivable, accounts receivable cycle, policies and procedures for AR management and AR and financial statements; the credit risk in AR, credit management principles and setting credit policies and terms; the collections process and techniques and legal and contractual aspects; the role of technology in credit and collections; the invoicing best practices, cash application and reconciliation and dispute resolution in AR; the performance metrics in AR, process improvement tools and assess AR risks; and the AR compliance and controls, fraud prevention in AR and credit insurance and factoring. During this interactive course, participants will learn the AR in international trade and strategic role of AR in business performance; the customer relationship management in AR by communicating with empathy in collections, retaining customers while enforcing discipline and building trust through transparency; the advantages of outsourcing AR, risks and challenges in outsourcing and choosing an outsourcing partner; the artificial Intelligence in credit scoring and robotic Process Automation (RPA) for AR; the blockchain in receivables management and cloud-based AR management platforms; the real-time payments and fintech innovations, dynamic discounting and supply chain finance; and the ESG factors in AR management and data-driven decision-making in finance.