COURSE OVERVIEW

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays.
This course is designed to provide participants with a detailed and up-to-date overview of coaching skills. It covers the planning and structuring of coaching plan; the communication and listening techniques essential for a good coach; coaching and other development approaches; the role, skills and attributes of an effective coach; the coaching methodology and the key principles of coaching; using coaching as a motivational tool; the coaching opportunities; and the active and reflective listening skills.
During this interactive course, participants will learn to summarize, paraphrase, reflect back and carryout questioning techniques; the different types of questions and the use of open questions; the G.R.O.W. model; uncover gaps in coaching; discover and use leverage; master conversation structures and improve performance; recognize barriers to performance; clarify, probe, inspire, motivate and mentor; create agreement for results; design strategies and carryout pre-contemplation, lead by example, empowerment and behavioural change techniques; prioritize energy, effort and focus; apply consistent action, continued participation and counselling; avoid confronting and identify the ways to get solutions; identify the consequences/rewards; and employ attitude change recognition, measurement, habits of results and rebuilding of relationships.