COURSE OVERVIEW

80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Supervisory, Leadership, Coaching and Mentoring. It covers the role of a leader in the IT sector; the specific challenges in the petrochemical industry; the difference between leadership and management; the essential leadership theories and styles; the personal leadership styles and their impacts on team dynamics; the techniques for setting clear and achievable goals; the verbal and non-verbal communication skills, active listening, and feedback mechanisms; building a high-performance teams and creating various strategies to manage and resolve conflicts effectively within a team. 

 

Further, the course will also discuss the intrinsic and extrinsic motivators specific to IT professionals; delegating effectively to ensure accountability and empowerment; the tools and strategies for effectively leading remote or partially remote IT teams; fostering an inclusive environment in a multicultural setting; the difference between coaching, mentoring, and directing; the coaching models like GROW and OSCAR; the active listening, asking powerful questions and constructive feedback; developing coaching approaches to nurture IT talent effectively; and implementing feedback loops to promote continuous improvement.

 

During this interactive course, participants will learn the change management, innovation leadership, crisis management and ethical leadership and compliance; establishing and monitoring key performance indicators; preparing for future leadership by nurturing potential leaders and the role of a mentor; the steps to designing and implementing a successful mentoring program; the strategies to assist team members with long-term career planning; and the effective plans for personal and professional growth.