COURSE OVERVIEW

 This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

Managing an ever-increasing volume of paper and electronic (digital) documents, records, knowledge and content can be very difficult. How do you best capture, manage and store the documents and records in your organization? How can records management ISO 15489 and information security ISO 27001 help? Does your approach meet compliance requirements, security, regulations and standards? What is the best way to manage emails, web pages and electronic documents and paper records? How do you find the right documents and records when you need them? How does workflow and business process management work with documents and records management to help increase efficiency within your company? 

 

ISO 15489 is the international standard for records management. It is about attaining a records management benchmark of best practice, setting up methodology, processes and the resulting data storage and using an electronic records management system. 

 

 

 

This course covers the strategies, tools, and technologies used to capture, categories, manage, store, preserve (archive), and deliver documents and records in support of business processes. This course also covers the core components of ISO 15489 so that organizations become compliant with best practices. 

 

The course covers all the essential skills needed to understand, use and apply document and records management and all the essential skills needed to understand, use and apply ISO 15489 records management standard and ISO27001 information security. There will be discussions on the use of software, best practice implementation as well as applying all the key concepts. The course will concentrate on the skills required to effectively deploy and maximize the benefit of document and records management as well as manage the outcomes and deliver business benefits. All participants will return to their organizations with a detailed understanding and have developed action plans to implement document and records management successfully in their organizations.