COURSE OVERVIEW

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Effective Incident Investigation. It covers the incident, accident, near-miss, unsafe act/condition and the importance and objectives of incident investigation; the types and classifications of incidents; the role of incident investigation in safety management; the legal and regulatory considerations, investigation principles and ethics and initial response to incidents; and the investigation, collecting physical evidence, document and data collection. 

 

During this interactive course, participants will learn the incident causation models, root cause analysis (RCA) fundamentals; using the 5 Whys technique, fishbone (Ishikawa) diagrams, fault tree analysis (FTA) and human and organizational factors analysis; the hierarchy of controls for corrective actions, SMART recommendations, investigation report and communicating investigation findings; the verification and follow-up, learning from incidents across the organization, root cause analysis and reporting; incident investigation effectiveness, incident investigation program; and the roles and responsibilities in policy, common challenges and how to overcome them.