COURSE OVERVIEW

This practical and highly-interactive course includes real-life case studies where participants will be engaged in a series of interactive small groups and class workshops. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Laboratory Testing & Management. It covers the laboratory systems, laboratory infrastructure and safety, sample management and good laboratory practices (GLP); the laboratory equipment management, troubleshooting and repair procedures and quality control in laboratory testing; the wet chemistry techniques, chromatographic methods, spectroscopic analysis, microbiological testing methods and physical testing methods; and the data acquisition and management, ISO/IEC 17025 implementation strategies and method validation and verification. 

 

Further, the course will also discuss the uncertainty measurement, internal and external audits and document and record control; the customer communication and complaint handling; and the laboratory strategic planning and laboratory key performance indicators (KPIs). 

During this interactive course, participants will learn the personnel competence and training, inventory and procurement management; the ethics and confidentiality in labs, lean management and 5S and risk-based thinking in lab management; the automation and digital transformation covering robotics and lab automation tools, role of AI and machine learning, integration with LIMS and ERP and benefits and challenges of digital labs; and the environmental and waste management emergency preparedness in laboratories.