COURSE OVERVIEW

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Foreman Roles, Leadership & Communication. It covers the duties and expectations, bridging the gap between management and workers and transitioning from Technician to Supervisor; the organizational structure and communication flow, daily routine planning and shift handover; the core soft skills for foremen, workplace ethics and responsibility; the leadership styles and field impact including autocratic versus participative leadership; the situational leadership application, adapting style to worker skill levels and leading with emotional intelligence; building trust and respect, delegating by skill and experience and motivating a diverse workforce; and applying conflict resolution techniques by identifying early signs of conflict, de-escalating tensions constructively, managing personal versus work-related disputes and conflict mediation process. 

 

Further, the course will also discuss how to handle difficult conversations and toolbox talks and pre-job briefings; the active listening, clear communication and radio and control room communication; the report writing skills, delivering feedback effectively and performance and evaluation discussions; and the work planning and team scheduling, monitoring and adjusting field activities and site safety briefings and instructions. 

During this interactive course, participants will learn the interdepartmental coordination, managing fatigue and shift changeovers and time and priority management; assessing communication effectiveness and personal development planning; the time for self-reflection and review and creating a 30/60/90-day plan; and the leadership goals at work, commitment to behavioral change and tools for tracking progress.