HM0856 : Administrative Procedures & Compliance

This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

This course is designed to provide participants with a detailed and an up-to-date overview of Administrative Procedures & Compliance. It covers the organizational structures, types of administrative systems and the role of documentation in administration; the document life cycle, standard operating procedures (SOPs) and communication protocols; the physical versus digital filing systems and its advantages and disadvantages and record retention policies, file indexing and labeling; the access control mechanisms, breach prevention, archiving methods and record audit preparation; and the administrative compliance, data protection and privacy laws, confidentiality and non-disclosure. 

 

During this interactive course, participants will learn documentation, managing auditor queries and risk management in administration and ethical behavior and professional conduct; the policy types and hierarchy, developing procedures from policies and effective checklists and monitor and evaluating systems; identifying and documenting incidents and corrective and preventive actions (CAPA) and internal reporting and documentation; the simulated compliance audit, role-based group exercises, scenario planning, root cause identification and presentation of resolutions; and checking individual knowledge and perform practical application test, evaluation of audit skills and personalized feedback.