COURSE OVERVIEW

COURSE TITLE	:	SS0363 : AI in Customer Service - Improving Customer Experience using AI Chatbots & Analytics
COURSE DATE	:	Jun 30 - Jul 04 2025
DURATION	:	5 Days
INSTRUCTOR	:	Dr. Chris Le Roux
VENUE	:	Abu Dhabi, UAE
COURSE FEE	:	$ 5500
Register For Course

This interactive training course includes the following training methodologies:

Lectures
Practical Workshops & Work Presentations
Hands-on Practical Exercises & Case Studies
Simulators (Hardware & Software) & Videos

In an unlikely event, the course instructor may modify the above training methodology for technical reasons.

If this course is delivered online as a Virtual Training, the following limitations will be applicable:

Certificates	:	Only soft copy certificates will be issued
Training Materials	:	Only soft copy materials will be issued
Training Methodology	:	80% theory, 20% practical
Training Program	:	4 hours per day, from 09:30 to 13:30

SS0230 : Professional Supervisor: Supervisory & Leadership Skills

SS0526 : Professional Facilitator: Facilitation Skills and Group Dynamics

SS0355 : AI for Business Transformation - How AI Enhances Efficiency & Decision-Making

SS0320 : Presentation Skills