COURSE OVERVIEW

 This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. 

 

Outsourcing has become an increasingly important issue for many organizations. This course provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organizational behavior, competitor analysis and technology influences. The analysis draws upon both empirical research and real case studies. 

 

The course provides guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. 

 

The benefits of both successful outsourcing and the risks and consequences of outsourcing failure will be covered during the course. It is ideal for those who are involved in the area of outsourcing. It will also benefit industry managers who are considering outsourcing or who are already have outsourcing programmes in place. 

 

 

This course is designed to provide participants a detailed and up-to-date knowledge on outsourcing strategy. It covers the trend towards outsourcing; theoretical influences on outsourcing; the outsourcing process: a framework for evaluation and management; determining the current boundary of the organization; activity importance analysis; capability analysis; analysis of the strategic sourcing options; developing the relationship strategy; establishing, managing and evaluating the relationship. The participants will discuss various cases pertaining to their outsourcing experiences.