COURSE OVERVIEW
SS0794 : Assertiveness Skills

OVERVIEW
COURSE TITLE | : | SS0794 : Assertiveness Skills |
COURSE DATE | : | Nov 09 - Nov 13 2025 |
DURATION | : | 5 Days |
INSTRUCTOR | : | Mr. Pan Kidis |
VENUE | : | Doha, Qatar |
COURSE FEE | : | $ 6000 |
Register For Course Outline |
Course Description
80% of this course is practical sessions where participants will be engaged in a series of interactive small groups, class workshops and role-plays.
This course is designed to provide participants with a detailed and up-to-date overview of Assertiveness Skills. It covers the key concepts of assertiveness and the difference between assertiveness, passivity and aggression; the passive, aggressive and assertive behaviors including the rights and responsibilities in assertiveness; the communication style through self-assessment; the verbal assertiveness techniques and non-verbal assertiveness; handling confrontational or challenging conversations; and the techniques to say no without guilt or aggression.
Further, the course will also discuss the strategies for confidentiality responding to constructive and negative criticism; the active listening skills and how they enhance assertive communication; overcoming barriers to assertiveness and building self-confidence for assertiveness; the role of emotional intelligence in managing emotions assertively; developing positive assertive mindset; applying assertiveness with colleagues and managers; and resolving workplace conflicts in an assertive and respectful manner.
During this interactive course, participants will learn the use of assertiveness to negotiate effectively without being aggressive; how to assert yourself under pressure while managing stress; handling reluctance and resistance from others and maintaining assertiveness over time; balancing assertiveness and flexibility; and performing assertive feedback and praise and assertiveness action plan.
link to course overview PDF
TRAINING METHODOLOGY
This interactive training course includes the following training methodologies:
LecturesPractical Workshops & Work Presentations
Hands-on Practical Exercises & Case Studies
Simulators (Hardware & Software) & Videos
In an unlikely event, the course instructor may modify the above training methodology for technical reasons.
VIRTUAL TRAINING (IF APPLICABLE)
If this course is delivered online as a Virtual Training, the following limitations will be applicable:
Certificates | : | Only soft copy certificates will be issued |
Training Materials | : | Only soft copy materials will be issued |
Training Methodology | : | 80% theory, 20% practical |
Training Program | : | 4 hours per day, from 09:30 to 13:30 |
RELATED COURSES

SS0040 : Office Administration Skills
- Date: Apr 20 - Apr 24 / 3 Days
- Location: Doha, Qatar
- Course Details Register

SS0193 : Managing Self
- Date: Apr 06 - Apr 10 / 3 Days
- Location: Doha, Qatar
- Course Details Register

SS0440 : Negotiation Skills
- Date: Apr 13 - Apr 17 / 3 Days
- Location: Doha, Qatar
- Course Details Register

SS0181 : Team Management Skills
- Date: Apr 06 - Apr 10 / 3 Days
- Location: Doha, Qatar
- Course Details Register