COURSE OVERVIEW

 This practical and highly-interactive course includes various practical sessions and exercises.  Theory learnt will be applied using one of our state-of-the-art simulators. 

 

This course is designed to provide participants with a detailed and up-to-date overview of Professional Certificate in Electronic Document & Records Management (EDRM). It covers the importance of EDRM and the difference between documents and records; the legal, regulatory and compliance issues affecting electronic records management; the principles of effective EDRM, EDRM systems and steps for developing and implementing an effective EDRM strategy; the lifecycle of documents from creation to disposal; and the techniques for controlling and managing versions of electronic documents. 

 

Further, the course will also discuss the sharing and collaboration of documents while ensuring security and control; the importance of metadata and indexing in the organization; searching and retrieval of electronic documents; the common document formats and considerations for their use in EDRM; the security measures for electronic documents, records inventory, classification and retention and disposal schedules; and the features and functionalities of ERMS and the strategies for long-term preservation of electronic records. 

 

During this interactive course, participants will learn auditing electronic records and generate compliance and management reports; integrating EDRM into broader information governance frameworks and manage emails as records; the benefits and challenges of cloud-based EDRM solutions and the emerging technologies in EDRM; the risk management in EDRM, develop an EDRM policy, manage organizational change and train users on EDRM systems; the best practices and guidelines for effective management of electronic documents and records; and develop an action plan for implementing or improving EDRM in the organization.