COURSE OVERVIEW

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators.
This course is designed to provide participants with a detailed and up-to-date overview on Supplier Development Program. It covers the importance of supplier development and the key principles of supplier relationship management (SRM); assessing supplier strengths and weaknesses; conducting supplier capability assessments and mapping supplier processes to buyer needs; the supplier development process, risks in the supplier base and risk mitigation strategies; monitoring supplier compliance with risk protocols; classifying suppliers based on performance and potential; and the supplier performance metrics and supplier audits.
Further, the course will also discuss the use of benchmarking data to set improvement targets and design supplier scorecards for performance tracking; identifying root causes of poor supplier performance and tools for root cause analysis; providing constructive feedback to suppliers and structuring regular feedback sessions; creating a culture of open communication; the capacity building for suppliers and leading practices in supplier development; the technology integration with suppliers and joint process improvement; providing financial incentives for supplier improvement; and offering financing options for supplier growth.
During this interactive course, participants will learn to adopt sustain able practices, measure the environmental impact of supplier operations and set sustainability goal for the supply chain; build strategic alliances, develop supplier innovation programs and integrate supplier into value chains; the conflict resolution with suppliers, collaboration in risk management and supplier engagement and motivation; the impact of supplier development programs, sustain long-term supplier development and digital transformation in supplier development; and developing a supplier development action plan.