This course is designed to provide participants with a detailed and up-to-date overview of Leadership, Management and Supervisory Skills for Laboratory Personnel (LAMP). It covers the unique challenges and opportunities of leadership within laboratory environments; the leadership and management roles in a laboratory context; the key leadership theories applicable to laboratory management; the self-assessments and leadership styles; setting clear and achievable goals; and the effective communication strategies to facilitate clear, concise and open communication within laboratory teams.
Further, the course will also discuss the dynamics of laboratory teams including stages of team development and the role of diversity and inclusion; recruiting and selecting right personnel for laboratory roles including interviewing techniques and candidate evaluation; training laboratory personnel to enhance technical skills, safety practices and professional growth; and the effective performance management practices including setting performance expectations, conducting appraisals and providing constructive feedback.
During this interactive course, participants will learn the conflict resolution, problem-solving, motivation, engagement and operational planning for laboratories; the quality management systems (QMS) in laboratories including ISO 17025 and other relevant standards; the continuous process improvement techniques like Lean and Six Sigma to enhance laboratory efficiency and quality; the safety leadership and risk management including laboratory information management systems (LIMS); the other technology solutions to improve data management, workflow and communication; the budgeting, financial management, grant writing and funding strategies; the inventory and supply chain management, asset management and cost-benefit analysis for laboratory decisions; the sustainable practices, strategic planning for laboratories and navigating change and innovation; and the emerging technologies and trends, building external partnerships and networks and personal leadership development plan.