This practical and highly-interactive course includes real-life case studies and exercises where participants will be engaged in a series of interactive small groups and class workshops. Facility management (FM) integrates multiple disciplines in order to have an influence on the efficiency and productivity of economies of societies, communities and organizations, as well as the manner in which individuals interact with the built environment. FM affects the health, well-being and quality of life of much of the world’s societies and population through the services it manages and delivers. This course is designed to provide participants with a detailed and up-to-date overview of facility management system in accordance with ISO 41001. It covers the ISO 41001 facility management standard; the system requirements and context of the organization; the needs and expectations of interested parties; the scope of the facility management (FM) system; the leadership, commitment and policy; the organizational roles, responsibilities and authorities; the actions to address risks and opportunities; the facility management (FM) objectives and planning to achieve them; the resources., competence, awareness and communication; creating and updating information; and controlling documented information. During this interactive course, participants will learn the facility management (FM) information and data requirements; the organizational knowledge, operational planning and control; coordinating with interested parties and integration of services; monitoring, measurement, analysis and evaluation; the internal audit, management review, nonconformity and corrective action; and the continual improvement and preventive actions.