This course is designed to provide participants a detailed and up-to-date overview of crisis management, incident command system and emergency respond. It covers the emergency preparedness, planning and response comprising of regulatory requirements, on-site emergency planning, external authorities and services, work emergency plan and communications and control system; the essential functions and nominated personnel; the co-operative planning, off-site emergency planning and transport emergency planning; and the emergency and mitigation consequences including emergency incidents, declaration and communication of the emergency, work emergency procedures and public relations.
Further, this course will also discuss the practical implementation, provision of information, safety case guidance and evacuation and shelter; the emergency scenarios and available resources; the crisis management, guidelines for managing crisis stress; the reasons for determining the real crisis and the guidelines for ensuring recovery from a crisis; and the crisis communication and responses covering guidelines for communicating information, guidelines for practicing open communication and factors that can reduce the quality of decision making at a time of crisis.
During this interactive course, participants will learn the characteristics of an effective leader, the legal challenges that can arise during a crisis situation and the guidelines for dealing with legalities; the risk assessment and its role in HSE; the risk management process, techniques for risk analysis, risk reduction measures and risk mitigation & control; the incident command system (ICS) including the types of incidents, five functions of ICS and ICS features; the ICS implementation and incident action plan and the common terminology, personnel accountability, integrated communications, resources management and incident action plan; the ICS structure including common responsibilities for all incident personnel unified command system (UCS), preparedness and emergency action plan; and the incident facilities organizational components and incident command system structure.