This course is designed to provide participants with a detailed and up-to-date overview of maintenance auditing, benchmarking and performance improvement. It covers the maintenance operations and maintenance benchmarking study; the results to establish and monitor an effective improvement strategy; auditing and benchmarking as a key element of the maintenance management strategy; the importance of measures including auditing in achieving organizational goals; selecting appropriate measures including auditing that position the maintenance function as a value-added contributor to the company, plant or organizational mission; the auditing program to the business model for better overall organizational performance; and the step-by-step conceptual model upon which to build a successful measures implementation program for any company, plant or organization.
Further, the course will also discuss the basic guidelines and principles for developing and implementing an effective measures program; the “highest and best” use of measures in any context, what constitutes good measures and where to apply measures; the seven key measures of organizational performance and how to relate them to maintenance; and the primary categories of maintenance performance measures including auditing and selecting appropriate measures from them.
At the end of the course, participants will be able to audit several complex activities within maintenance function; benchmark the internal audit approach and supporting tools and techniques effectively; create a foundation for increasing the effectiveness of the audit strategies and delivering value-added results; apply the data cycle concept to measures collection, presentation and analysis; benchmark the plant against world-class companies and apply the required steps toward world-class maintenance; and implement an improvement program that will put maintenance department within the world-class status.