Training departments carry a major responsibility in the organizations which focus on developing employees' knowledge and skills for current and future business needs. Being in charge of a training department requires an understanding of a number of concepts like management, strategy, policies, budget, evaluation and technology. This course covers such important topics and provides participants with the knowledge and tools to survive the ever-growing demands placed on the training function.
This course is design to provide participants with a detailed and up-to-date overview of training management. It covers the training management function; the essential functions of training management; the key management functions and developing the management skills; the training function and organizational strategy; the mission statements and key result areas; establishing personal objectives and recognizing key activities; the performance standards and objectives; the change process and the three (3) stages of training; and the training needs analysis, systematic approach to training and assessment of training needs.
Further, the course will also discuss the organization and planning of training needs study; the design and implementation of survey; the training needs survey analysis and report; making a persuasive training needs presentation; designing an effective training and identifying the ten steps of effective training; the benefits of planning and how to produce a training project plan; the work breakdown structure, Gantt charts (Bar charts) and network analysis diagram; managing the training budgets, maintaining control and cost information and drawing up a costing matrix; profiling the cash flow, producing a cash flow curve and identifying the management tool of budget reports; choosing the right learning opportunity, identifying and improving the learning style and learning and developing opportunities; and selecting the right trainer for the training department.
During this interactive course, participants will learn to apply effective selection of candidates and avoid bias and distortion in selection interviews; overcome the problems and set yourself up for success; apply planned approach to selection and make a choice; prepare and write training material; identify the audience and vary the training methods and media; carryout training methods and media review sheet, training methods development plan and material bench testing; deliver a training session, make an effective presentation and list the three ingredients of communication; develop training skills; conduct the discussion; identify the benefits of on-the-job-training; identify what are involved in on-the-job-training; plan the session and put learning into practice; evaluate the effectiveness of training; set up trainees for success; apply continuous professional development; and recognise the competencies required by trainers and developers.