This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. This course is designed to provide participants with a detailed and up-to-date overview of emergency response and crisis management plan. It covers the emergency preparedness, planning and response; handling emergency scenarios competently; mitigating the consequences as well as using available resources; and acquiring knowledge, reflexes and behavior specific to crisis management in order to remain operational at any time a crisis occurs. During this interactive course, participants will learn to develop both the capacity for action and strategic analytical skills for crisis management; effectively manage the flow of information during the phases of a crisis and decide wisely; ensure that decisions and actions in a crisis will be fully defensible; and recognize complex crisis management issues that must be considered, including international travel, regulations and standards in crisis management, and quantifying risk.