This course is designed to provide participants with a detailed and an up-to-date overview of Certified Quality Technician (CQT): American Society for Quality (ASQ). It covers the quality concepts and tools; the quality concepts, quality tools and ASQ code of ethics for professional conduct; the quality principles for products and processes, quality standards, requirements and specifications and cost of quality (COQ); the seven basic quality tools; the cause and effect diagrams, flowcharts (process maps), check sheets, pareto charts, scatter diagrams, control charts and histograms; the problem-solving techniques, lean and continuous improvement techniques; and the statistical techniques; the general concepts, calculations and control charts.
Further, the course will also discuss the measuring central tendency, dispersion, confidence levels, confidence limits and probability; control limits vs. specification limits, variables charts, attributes charts, process capability measures, common & special cause variation and data plotting; the metrology and calibration covering the types of measurement and test equipment (M&TE), control & maintenance of M&TE and calibration of M&TE; hand tools, gauges, optical tools, coordinate measuring machines (CMM), electronic measuring equipment, weights, balances and scales, hardness testing equipment, surface plate methods and equipment, surface analyzers, force measurement tools, angle measurement tools, color measurement tools and automated in-line inspection methods; and the intervals, results, error and hierarchy of standards.
During this interactive course, participants will learn the inspection and test; the blueprint reading and interpretation, inspection concepts, techniques and processes, sampling and nonconforming material; the blueprint symbols and components, geometric dimensioning and tolerancing (GD&T) and classification of product defect characteristics; the types of measurements, gauge selection, measurement systems analysis (MSA), rounding rules, conversion of measurements, inspection points inspection error, product traceability and certificates of compliance (COC) and analysis (COA); the nondestructive testing (NDT) techniques and destructive testing techniques; the quality audits; the types and terminology, components, tools and techniques and communication tools; and the risk management; the mitigation, corrective action and preventive action.