Course Description

This practical and highly-interactive course includes various practical sessions and exercises. Theory learnt will be applied using our state-of-the-art simulators. This course is designed to provide participants with a detailed and up-to-date overview on root cause analysis. It covers the operational principles and why plants get upset; finding effective solutions to event-based problems in refinery; collecting operational data like carryover, slippage, facilities, bottleneck, excess flaring, etc. and comparing with the PFDs, heart and material balance docs, data sheets and design info and PAT reports; identifying bottlenecks of facilities, instruments errors and human errors; reviewing and verifying operational reports to develop a method to solve the problems; defining the problem; and the characteristics of a troubleshooting problem and the process used to solve troubleshooting problems. During this interactive course, participants will learn the mental problem solving process; the overall summary of major skills and a worksheet; the practical example using the troubleshooter?s worksheet; selecting valid diagnostic actions; the complex operational troubleshooting; the fundamentals of root cause analysis; using root cause analysis techniques; the cause and effect principle; the framework of RCA including why-why analysis, breakthrough, DMAIC and RCA tools; and RCA candidate selection process; using the DMAIC process; effective interviewing and finding creative solutions and effective solutions; utilizing process engineering software for identifying root cause and troubleshooting; measuring equipment/facility performance and identifying deviations from the optimum design; developing solution to the issue; the lateral learning; and facilitating a workshop.

TRAINING METHODOLOGY

This interactive training course includes the following training methodologies:

30 % Lectures
20 % Workshops & Work Presentations
20 % Case Studies & Practical Exercises
30 % Videos, Software & Simulators

In an unlikely event, the course instructor may modify the above training methodology for technical reasons.

VIRTUAL TRAINING (IF APPLICABLE)

If this course is delivered online as a Virtual Training, the following limitations will be applicable:

Certificates	:	Only soft copy certificates will be issued
Training Materials	:	Only soft copy materials will be issued
Training Methodology	:	80% theory, 20% practical
Training Program	:	4 hours per day, from 09:30 to 13:30